Shipping Information

Shipping is preformed through the United States Postal Service USPS. Shipping Rates are as follow:

Ground — $5 flat rate
Priority — 10 flat rate

Easy Returns

We hope our art has found a happy home. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.  Please see below for more information on our return policy: 

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition. To return an item, please email customer service at destinationurbanshop@gmail.com mail your return to the following address:

Destination Urban
1728 Oceanaire Drive
San Luis Obispo, CA 93405
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


Exceptions
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.


Questions
If you have any questions concerning our return policy
please contact us at:
destinationurbanshop@gmail.com